Shipping policy

 

Shipping Policy

 

Processing Time

 

• Orders are processed within 1-3 business days of purchase.

• Please allow additional time during busy seasons or holidays.

 

Shipping Methods & Costs

 

• We offer standard and express shipping options at checkout.

• Shipping costs are calculated at checkout based on your location.

• Free shipping may be available on certain promotions or orders over a specified amount (e.g., £50).

 

Order Tracking

 

• Once your order has been shipped, we will send you a tracking number via email so you can track your package.

• Please allow up to 24 hours for tracking information to update after your order has shipped.

 

International Shipping

 

• We ship internationally to select countries.

• Please note that international orders may be subject to customs duties or taxes, which are the responsibility of the customer.

 

Shipping Delays

 

• While we strive to ship your order as quickly as possible, delays may occur due to factors outside of our control, such as weather, postal service delays, or customs clearance.

• If you experience an unusual delay, please reach out to us, and we will investigate the issue.

 

Incorrect Address

 

• Please make sure your shipping address is correct before completing your order.

• If you notice an error, contact us immediately at freshfusionsstore@gmail.com to correct it. We cannot be held responsible for incorrect or incomplete addresses.

 

Returns and Exchanges

 

• Please see our Returns & Exchanges Policy for more information on how to return or exchange items.

 

If you have any other questions about shipping, please feel free to contact us at freshfusionsstore@gmail.com